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wednesdayoctober 5
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thursdayoctober 6
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fridayoctober 7
7:00-8:00 AM
Michigan Ballroom
Continental Breakfast
Courtesy of the STCA
8:00-8:15 AM
Great Lakes Ballroom
D. Mark Lowers, Lowers Risk Group, SCTA President
D. Mark Lowers, Lowers Risk Group, SCTA President
SCTA Opening Remarks & Welcome
8:15-8:45 AM
Great Lakes Ballroom
Patrick Prince, CFO, GardaWorld
Patrick Prince, CFO, GardaWorld
The Changing CIT Industry
An exploration of how the pandemic has changed the business drivers of the CIT industry, through the lens of GARDA's CFO, Patrick Prince.
8:45-9:30 AM
Great Lakes Ballroom
Laura Jones, President, Cash Management Services, US Bank
Jack Burns CFE, CHFI, EnCE, Executive Director, Global Security/Forensics/ATM Security, NCR
Brad Moody, Executive Vice President, Operations, Lowers Risk Group
Laura Jones, President, Cash Management Services, US Bank
Jack Burns CFE, CHFI, EnCE, Executive Director, Global Security/Forensics/ATM Security, NCR
Brad Moody, Executive Vice President, Operations, Lowers Risk Group
Emerging Vectors in ATM Thefts/Jackpotting
And overview of the risk landscape associated with electronic attacks on ATMs. Plus, trends and tips to mitigate this growing and evolving cyber threat.
9:30-10:00 AM
Great Lakes Foyer
Morning Break
10:00-11:00 AM
Great Lakes Ballroom
Robert Bujas, Assistant Vice President, FedCash Services Cash Supply Chain Engagement Group
Turner Angell, Assistant Vice President of National Operations & Resiliency, FedCash Services Group, Federal Reserve Financial Services
Robert Bujas, Assistant Vice President, FedCash Services Cash Supply Chain Engagement Group
Turner Angell, Assistant Vice President of National Operations & Resiliency, FedCash Services Group, Federal Reserve Financial Services
Federal Reserve on the Current State of Cash & Cash Visibility Progress
The Federal Reserve will inform SCTA attendees of key currency and coin trends that may impact the armored carrier industry, including the pandemic influence on consumer payments and the current state of the coin supply chain. The Federal Reserve will also share an update on the cash supply chain’s efforts to adopt Cash Visibility, including a summary of recent production pilots and additional opportunities to engage with the Federal Reserve.
11:00-11:45 AM
Great Lakes Ballroom
Gurpal Singh, Head of Global Portfolio Management, Giesecke & Devrient Currency Technology America
Robert Bujas, Assistant Vice President, FedCash Services Cash Supply Chain Engagement Group
Gurpal Singh, Head of Global Portfolio Management, Giesecke & Devrient Currency Technology America
Robert Bujas, Assistant Vice President, FedCash Services Cash Supply Chain Engagement Group
How Can the Cash Cycle Cooperate to Achieve Sustainability?
We live in an ever-evolving world where our historic choices define the future. Sustainability has been a topic of discussion for quite some time. In this session, we explore how prioritizing sustainable resources can offer quick wins that last and contribute to your sustainability strategy. We discuss further opportunities first to define goals and then for the cash cycle to cooperate on achieving sustainability goals.
11:45-12:45 PM
Michigan Ballroom
Buffet Luncheon
12:45-2:00 PM
Great Lakes Ballroom
Frank Abagnale, renowned cybercrime and fraud prevention expert, bestselling author and subject of Catch Me If You Can
Frank Abagnale, renowned cybercrime and fraud prevention expert, bestselling author and subject of Catch Me If You Can
Keynote Speaker:
The Art of the Steal
Cyberspace has spawned a skyrocketing number of ways to commit crime — much of it untraceable. Frank Abagnale shows how to identify and outsmart perpetrators of fraud, delving deeper into business topics including check forgery and the identification and prevention of other kinds of fraud. He reveals that punishment for committing fraud, much less recovery of stolen funds, seldom happens: Prevention is the best form of protection.
2:00-2:45 PM
Great Lakes Ballroom
Julia S. Wolf, Associate, Jackson Lewis
Julia S. Wolf, Associate, Jackson Lewis
Surviving the Great Resignation
In the past two years, an unprecedented number of employees have voluntarily left their jobs, leaving employers in a lurch as they struggle to fill roles and retain employees. This session will look at who is leaving their jobs and why, and what employers can do in response to this challenging environment.
2:45-3:15 PM
Great Lakes Foyer
Afternoon Break
3:15-3:45 PM
Great Lakes Ballroom
David Tente, USA & Americas, ATMIA
David Tente, USA & Americas, ATMIA
Tracking ATM crime, here at home, and around the world
ATM crime has increased significantly over the past year – and the primary threat is no longer card skimming. Fighting ATM crime is a lot easier if you know what you are fighting. Learn more about current ATM crime trends and how the ASA crime database can provide insights on criminal activity in your footprint.
3:45-4:30 PM
Great Lakes Ballroom
Ashley Zeier, Sr. Manager - Indirect Spend Strategic Sourcing, Panera Bread
Danny Russo, Vice President, Controller, Torchy's Tacos
Ashley Zeier, Sr. Manager - Indirect Spend Strategic Sourcing, Panera Bread
Danny Russo, Vice President, Controller, Torchy's Tacos
Smart Safe Process – The Good, The Bad and The Ugly
Get a retail perspective on understanding the full scope of the smart safe process, from gaining approval for project rollout and implementation of program to obtaining steady state operations and ongoing management. Panelists will cover a range of topics which may include pandemic survival, lessons learned, labor shortage, insurance impact, robbery statistics, cash usage, cash in circulation, etc. This will be an active conversation with two retail companies who have transitioned from traditional armored services to smart safe programs in their ongoing operations.
4:30-5:15 PM
Great Lakes Ballroom
Vincent Modarelli, SVP, Strategic Accounts & Business Development, U.S., GardaWorld
Todd Worthey, Vice President, U.S. Risk Management, Brink’s, Inc.
Randy Sheltra, EVP, Risk Management, Loomis Armored U.S.
Vincent Modarelli, SVP, Strategic Accounts & Business Development, U.S., GardaWorld
Todd Worthey, Vice President, U.S. Risk Management, Brink’s, Inc.
Randy Sheltra, EVP, Risk Management, Loomis Armored U.S.
The Pandemic: Lessons Learned
The COVID-19 pandemic caused the world to take a step back and react. From the Federal designation of a “necessary business,” to finding qualified vendors who can perform the regulatory requirements, to employee resource constraints, many in the cash industry encountered situations where there was no script. This panel discussion will explore lessons learned from the largest operators in the space during the course of the pandemic.
6:00-7:00 PM
Michigan Ballroom
Cocktail Reception
7:00-9:00 PM
Great Lakes Ballroom
Dinner
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wednesdayoctober 5
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thursdayoctober 6
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fridayoctober 7